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General terms and conditions of business

§ 1 Scope, customer information

The following general terms and conditions (GTC) regulate the contractual relationship between Pulveri International GmbH / and consumers and entrepreneurs who buy goods via our shop. We do not recognize any conditions that conflict with or deviate from our terms and conditions. The contract language is German.


§ 2 Conclusion of contract
(1) The offers on the Internet represent a binding offer to you to buy goods. 

(2) You can add one or more products to the shopping cart. In the course of the ordering process, you enter your data and wishes regarding payment method, delivery modalities, etc. Only by clicking the order button do you accept this offer to conclude a purchase contract. 


§ 3 customer information: storage of the contract text

Your order with details of the contract concluded (e.g. type of product, price, etc.) will be saved by us. However, you do not have access to your past orders via the Internet. We will send you the terms and conditions, but you can also call up the terms and conditions at any time via our website. If you would like to save the product description on our shop page for your own purposes, you can e.g. B. make a screenshot (= screen photograph) or alternatively print out the whole page. 


§ 4 Customer information: Correction notice
You can correct your entries at any time before submitting the order with the delete button. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window. 


§ 5 Retention of title
The purchase remains our property until full payment. 


§ 6 Statutory warranty rights and statute of limitations
(1) Statutory warranty rights

Statutory warranty rights exist for our goods. 

(2) Restriction of liability rights (warranty) for consumers in the case of used goods

There are two deadlines for your claims for defects, both of which run from the delivery of the used goods to you.

We are reducing the liability period for defects from two years to one year.

However, you can claim defects that occur within this liability period up to the end of the statutory limitation period of two years.

Excluded from the shortening of the liability period are claims for damages, claims due to defects that we have fraudulently concealed, and claims from a guarantee that we may have assumed for the condition of the item. The statutory deadlines apply to these excluded claims. If there is a guarantee period, the longer period applies in favor of the guarantee holder. 

(3) Restriction of liability rights (warranty) for entrepreneurs

Your warranty claims due to defects in the purchased item expire one year after the transfer of risk. The following claims are excluded from this regulation

- for damages - because of fraudulently concealed defects - from a possibly given guarantee - for recourse according to §§ 445a, 478 BGB - because of defects in building materials and components that have been used for a building in accordance with their normal use and have caused its defectiveness.

For these excluded claims, the statutory limitation periods apply. If there is a guarantee period, the longer period applies in favor of the buyer. 


§ 7 Consumer information: Participation in a dispute settlement procedure
We are obliged to take part in a dispute settlement procedure before the consumer arbitration board named below: Universal Arbitration Board of the Federal Republic - Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl, www.